FAQ
For new and existing customers, if you want to know general questions, please search the Frequently Asked Questions (FAQs). More further requests, please send emails to us.
Which payment methods I can choose?
- A. T/T: 30% down payment before production, the balance before delivery.
- B. L/C:A letter of credit that is paid a fixed number of days after shipment of prescribed documents.
- C. Paypal: The faster,safer way to pay on line to send money on merchant account. This term is suitable for small amount trade.
- D. On Alibaba: Trade assurance attaches to this payment term.
What is the lead time of product ?
- About 25~35 days of production.
Is there a minimum order quantity?
- No. One set is available to order.
I can’t find my Owners’ Manual, or catalogue, can I get a electronic copy?
Some of my spare parts broken. How could I change new jets/filter holder/heater...?
- If you need any after-sales service, please send email to sales@aifeel.com .
I’m having trouble with the operation of control system. What should I do?
- A. USA Balboa control Click here and download.
- B. Chinese 18 key control system. Click here and download.
- C. Chinese 15 key control system. Click here and download.
- D. Canada Gecko control system. Click here and download.